Work with Us

Submit your Resume/CV along with a cover letter outlining your suitability for the position to Vacancies@jipc-jo.com and mention "IT Supervisor/Superintendent" in the subject line.

The deadline for applications is 30/July/2025. The selection process will adhere to strict transparency and integrity. Any attempt to bypass or influence the process will result in immediate disqualification.

 

  • IT Supervisor/Superintendent

Industrial Ports, a leading terminal specializing in the handling of liquid and dry bulk fertilizers, is looking for an experienced IT Supervisor/Superintendent. Our operations are critical to the supply chain, relying on semi-automated systems.
The successful candidate will possess a deep understanding of enterprise-grade networking, system virtualization, storage management, and backup strategies, alongside strong development experience in .NET technologies. This leadership role demands hands-on expertise and the ability to manage diverse systems efficiently while mentoring  IT staff.

Key Responsibilities:

  • Oversee IT Operations: Manage the daily operations of the IT department, including network infrastructure, servers, workstations, and peripherals.
  • SCADA System Support: Provide direct IT support for our SCADA systems, ensuring their reliability, security, and optimal performance for all terminal operations.
  • Network Management: Configure, maintain, and troubleshoot local area networks (LANs), wide area networks (WANs), and wireless networks within an industrial setting.
  • Hardware & Software Management: Install, configure, and maintain hardware and software systems, including industrial PCs, PLCs, and associated applications.
  • Troubleshooting & Support: Provide timely and effective technical support to all terminal staff, resolving IT-related issues efficiently to minimize operational disruptions.
  • Vendor Management: Liaise with IT vendors and service providers for procurement, support, and maintenance of IT systems and equipment.
  • Documentation & Reporting: Maintain comprehensive documentation of IT systems, configurations, and procedures. Generate regular reports on IT performance, security, and projects.
  • Team Leadership: Potentially lead and mentor a small team of IT technicians, fostering a collaborative and high-performance environment.
  • Project Management: Participate in and lead IT projects, including system upgrades, new technology implementations, and infrastructure improvements.
  • Asset Protection & Business Continuity:
    • Develop and implement robust disaster recovery plans (DRP) for all critical IT systems, including SCADA, network infrastructure, and business applications, to minimize downtime and ensure rapid recovery from incidents.
    • Design, implement, and manage comprehensive data backup and restoration strategies for all critical data, configuration files, and system images, ensuring data integrity and availability.
       
  • Cybersecurity & Risk Management:
    • Implement, monitor, and enforce cybersecurity measures across the IT and OT (Operational Technology) environments to protect critical industrial control systems (ICS/SCADA), sensitive operational data, and business information from cyber threats, vulnerabilities, and unauthorized access.
    • Conduct regular security assessments, vulnerability scanning, and penetration testing to identify and mitigate risks.
    • Stay updated on the latest cybersecurity threats and best practices, particularly those relevant to industrial control systems.
    • Develop and deliver cybersecurity awareness training to terminal staff.

 


Qualifications and Skills:

  • Education: Bachelor’s degree in information technology engineering, Computer Science, or a related field.
  • Experience: Minimum of 10 years of progressive experience in IT roles, with at least 5 years in a supervisory or leadership capacity, preferably within an industrial environment, Plants, or ports environment.
  • Technical Proficiency:
    • Demonstrated experience with SCADA systems and industrial control networks.
    • Strong knowledge of networking protocols (TCP/IP, VLANs, etc.) and network security principles.
    • Proficiency in administering Windows Server environments, Active Directory, and virtualized platforms (e.g., VMware, Hyper-V).
    • Familiarity with database management systems.
    • Proven experience in developing and implementing disaster recovery plans, backup solutions, and cybersecurity frameworks.
    • Experience with industrial communication protocols (e.g., Modbus, OPC) is a significant plus.
  • Problem-Solving Skills: Excellent analytical and problem-solving abilities, with a capacity to diagnose and resolve complex technical issues under pressure.
  • Communication: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical personnel.
  • Leadership: Proven leadership qualities with the ability to motivate and manage a team, prioritize tasks, and manage multiple projects concurrently.
  • Adaptability: Ability to work in a dynamic industrial environment and adapt to evolving technological needs.
Share :